Receipt Printers Guide
Select and maintain receipt printers compatible with your payment setup.
Types of Receipt Printers
Common types include thermal printers (fast, quiet, no ink), impact/dot-matrix printers (use ribbons, support multi-part paper for kitchen orders), and mobile printers (battery-powered for on-the-go printing). Choose based on your environment and volume.
Connectivity Options
Printers connect via USB, Ethernet, Bluetooth, Wi-Fi, or serial connections. Ensure compatibility with your terminal or POS system. Networked (Ethernet/Wi-Fi) printers can serve multiple stations. Hardware compatibility depends on processor, gateway, device model, software configuration, and merchant setup.
Maintenance Tips
For thermal printers, keep the print head clean and use quality thermal paper to prevent fading. For impact printers, replace ribbons before they fade. Always keep spare paper rolls on hand to avoid downtime.
Compatibility Checklist
Verify the exact printer model, interface type, supported drivers or POS app, paper width, power supply, and whether multiple stations can route receipts correctly.
Before Opening
Load the manufacturer-approved paper, print a test receipt, confirm transaction details and kitchen routing where relevant, and keep approved supplies available.
Frequently Asked Questions
Do I need a receipt printer if I have a smart terminal?
Many smart terminals have built-in printers. If yours doesn't, or if you need additional printing stations, a separate receipt printer may be necessary. Check your terminal's specifications.
Can I offer digital receipts instead?
Many modern terminals and POS systems support email or SMS receipts. Offering digital receipts reduces paper costs and can support marketing, but receipt-delivery requirements and customer preferences vary by jurisdiction and payment method.
Check hardware compatibility before you buy
Tell ONKORE which device and payment setup you use so our team can review available options.
- Expert guidance
- Transparent pricing
- Terms reviewed upfront
